Privacy Policy
How we handle information you submit through this website.
Last updated: 22 June 2026 · Draft pending legal review
1. Who we are
This website is operated by International Cashew Business Centre Limited (“ICBC”, “we”, “us”), a company registered in Ghana with its registered office in Accra, Ghana. This policy explains how we handle information submitted through this website.
2. Information we collect
We collect only the information you choose to provide through our enquiry form: your name, email address, organisation, country, telephone number (optional) and the message and enquiry type you submit, together with your consent confirmation. Our hosting provider may also process standard technical data (such as IP address and request logs) for security and delivery of the website.
3. Why we collect it
We use the information solely to read, assess and respond to your enquiry, and to maintain a record of correspondence with you. We do not sell your information, and we do not use it for advertising.
4. Legal basis
Where you submit the enquiry form, we rely on your consent and on our legitimate interest in responding to business enquiries.
5. How long we keep it
We retain enquiry information for only as long as necessary to handle your enquiry and any resulting relationship, after which it is deleted or anonymised.
6. Who processes it
Our website and enquiry form are hosted on Netlify, which processes form submissions and technical data on our behalf as a service provider. Enquiries may be forwarded to our business email for handling. We do not share your information with third parties for their own purposes.
7. International transfers
Because our hosting and email providers operate globally, your information may be processed on servers located outside Ghana. We take reasonable steps to ensure it is handled securely.
8. Analytics & cookies
This website does not currently run web analytics or advertising trackers, and does not set non-essential cookies. If analytics are introduced in future, this policy and our Cookie Policy will be updated and any required consent obtained beforehand.
9. Your rights
You may request access to, correction of, or deletion of the information you have provided, and you may withdraw consent at any time. To make a request, email info@icbcghana.com.
10. Contact
For any privacy question, contact info@icbcghana.com.